Terms of service
Terms & Conditions
Welcome to Narshe Hair Factory. By using our website or placing an order, you agree to the following Terms & Conditions.
1. Products
We sell human hair products including bundles, wigs, closures, frontals, extensions and other hair products. Since our hair is a natural product, slight differences in texture, color, density and appearance may occur.
2. Orders & Payment
All orders are processed after successful payment. Please check your product selection and shipping information carefully before placing your order.
3. Shipping
Orders are shipped through international courier services. Delivery times are estimates and may be affected by customs, courier delays, weather or other circumstances beyond our control.
Customers are responsible for providing a correct and complete shipping address.
4. Returns & Refunds
Customers have 3 days after delivery to inspect and test the product.
Only a small amount of hair, approximately 10–15 grams, may be tested before installation.
If there is a genuine product issue, please contact us within 3 days with photos or videos if requested.
5. No Return After Installation or Use
No return or refund will be accepted after the hair has been installed or used.
This includes hair that has been:
-
Installed or worn
-
Cut or altered
-
Dyed or bleached
-
Chemically treated
-
Washed or damaged through use
Please inspect and test the hair before installation or any alteration.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect product, contact us within 3 days of delivery. Please do not install or alter the product before contacting us.
7. Customs & Taxes
Customers are responsible for any customs duties, import taxes, VAT or other charges imposed by their country.
8. Customer Responsibility
Customers are responsible for proper installation, care and maintenance of the hair. Narshe Hair Factory is not responsible for damage caused by improper installation, excessive heat, chemicals, coloring, bleaching or improper care.
9. Changes to Terms
Narshe Hair Factory may update these Terms & Conditions when necessary. The latest version will be available on our website.
10. Contact Us
Website: www.narshehairfactory.com
Email: narshehair@gmail.com
WhatsApp: +91 8306719459
By placing an order, you confirm that you have read and agreed to these Terms & Conditions.